iPhone activation failed after resetting iOS 11 to factory settings
The essence of the problem error 0xe8000013
With the release of iOS 11, Apple introduced new rules into the activation system. Now the company does not bear any responsibility in case of unofficial repair - all such phones and tablets are blocked when activated after flashing, full reset of settings and similar actions with the system.
This problem affects all devices that have been repaired in unofficial services, "restored" outside the official service or ordered in foreign online stores. No one is immune, even if the device was bought new in well-known stores - if it is not activated, then it was also repaired.
After the firmware or after resetting the content and settings, standard registration steps will follow, one of which will be activation of the device. When activated, a survey of components and a comparison of their numbers with the official base of Apple. If the technical information (udid, s / n, imei, mac-address, etc.)Does not match the official Apple database for various reasons, the device stops at the activation step. The problem cannot be solved either by firmware, full reset, or restoration via DFU, and in iTunes you get the error 0xe8000013 or the error “iPhone could not be activated because it could not get activation information from it". At the moment, this is not considered a bug, but purposeful actions to eradicate handicraft-repaired devices. No firmware iOS 11 situation does not change. (the latest iOS 11.2 and 11.2 beta4 do not solve the problem , iOS10 rollbacks and iOS11 jailbroken does not exist) Solution of the problem To find out the exact reason why the device is not activated, only the service will help - in this topic it is impossible. If there is a warranty, then we refer the device to the service under warranty. If there is no guarantee, then the only solution is to try another repair with special equipment in informal services, which for many will not be appropriate because of the price and possible consequences. Repair options: first, second. In this case, there is no guarantee that after another unofficial repair, you will not later come across this problem, evaluate the possible risks and costs! The user can do the following:- Order the gsx-report (option one) , (option two) , which will show some technical information about the device - with this information you can see the changes that were made after the previous repair ( with this report we address in the service - at your own risk and risk ); - check the official website for warranty service information. If the test reads "This serial number corresponds to the product that was replaced" or an absolutely different device is displayed that does not match your device in terms of model, color or memory size, then the device is at risk. Caveats There are a lot of scammers on the Internet suggesting to remotely activate devices. Schemes are different, but the only thing is to get an advance payment and an abyss. Do not transfer anybody any payment for these actions, because these proposals are fraud. Messages about the release of a new firmware that will solve the problem in the near future, no facts or links to proven sources are confirmed - we advise you to treat such messages cautiously. Sign the petition “Activation error iOS 11” Distribute the video “Activation error iOS 11 " Write an application to the FAS “Violation of the antimonopoly legislation "
J_Ro72
