- Joined
- May 26, 2015
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Select "Qualcomm" platform from the tab menu in upper left side of the software
"Phone model" dropdown box has to be set to "Autodetect". In case Sigma won't detect Alcatel model automatically, select "Alcatel Android" manually in this dropdown box
Go to "Unlock" tab
Turn the phone on without sim card
Connect the phone to PC with USB cable
Install USB Host Driver https://sigmakey.com/nfs/content/6104/file/Alcatel_USB_Host_Driver.rar
Select Qualcomm DIAG (Diagnostic) Port in the ports selection tab
Press "Unlock" button
Wait for the message "Restarting phone... Done" to appear in Sigma dialog window; only after that you can turn the phone off