HARD RESET
Procedure:
-Press power button until vibrate once
(release power)
-then press vol down until exclamation point appear
(release volume)
-press vol up + down + power and vol down again
-wait until phone restart
Procedure:
-Press power button until vibrate once
(release power)
-then press vol down until exclamation point appear
(release volume)
-press vol up + down + power and vol down again
-wait until phone restart